As an agency our terms and conditions are those of our lecturers. We thus have a set of General terms and conditions that apply to all lecturers, as well as special terms specific to individual lecturers (these particularly concern booking procedures and cancellations). While the differences may be minimal, we recommend that you check the entry under the lecturer you are interested in and read them carefully.
General Terms and Conditions
Learning Support
We aim to be fully inclusive. However, MANCENT lecturers use a wide variety of venues which offer markedly different options to students with special needs or mobility problems. On enrolment, please make sure you make your special needs known to us, so that we can advise on suitability and provide learning support if possible.
Mailing List and Personal information
You will automatically be included in our mailing list (unless you specifically ask us not to), whenever you enrol on a course. This list is not shared with any other organisations and exists purely to be able to contact you. It will not be published. If your contact details change or you want to be removed from the list, please let us know. We will contact you by email if you have given us an email address, unless you ask us to use the postal address.
Smoking and Non-Smoking Areas
Due to the current legal requirements, most venues will be non-smoking. Students and tutors/lecturers are trusted to comply with the individual rules at the venues and when smoking in the designated areas, not to leave litter.
Complaints and Exclusions
MANCENT is committed to ensuring that all participants, whether student or lecturer/tutor are treated with equal respect. All participants are, thus, reminded that they are bound by current legislation concerning harassment and discrimination.
For some courses, your tutor/lecturer will establish specific ground rules (e.g. confidentiality, health and safety issues), these form an agreement that all participants need to honour for the course to function effectively.
Should there be a complaint about the way the course is run or a member of the group the first port of call should be the lecturer/tutor, and only afterwards the Administrator.
However, MANCENT does not act as an employer and the Administrator has thus no formal authority over the individual lecturer. The Administrator (after consultation with other tutors and students) reserves the right to exclude persistent offenders (tutors and students alike) from the network for any of the following : abusive or threatening behaviour, undue disruption to the learning of others, damage or misuse of property of the venue, the lecturer or other students.
Damage, Loss and Injury
MANCENT or its participating lecturers/tutors cannot be held responsible for any damage, loss or injury sustained by participants inside or outside the venue. This includes theft of (and from) and damage to vehicles, parked near the venue.
Special Terms and Conditions for individual lecturers.
- Birgitta Hoffmann, Alan Sennett, Michael Tunnicliffe and all lecturers not specifically mentioned below.
Enrolment procedures
Enrolment is continuously, from the point of publication of the brochure on a first come, first served basis. Courses will go ahead, if the minimum numbers are reached.
Enrolment must be accompanied by the booking fee. In cases of late enrolment the fees can be paid on the day of the first lecture, if the maximum number of the course has not been reached.
We accept cash or cheques, but not credit cards. It is not possible to register ‘online’
An enrolment confirmation letter/email will be send to you as soon as possible after receipt of your enrolment. Please bring this to the first meeting of the course. Details of your course venue will be given in this letter or can be found on the Website.
Classes
Class numbers are limited and depend on the maximum number allowed safely in the venue. As this is a health and safety issue, please do not try and argue this with the lecturer, as it is beyond their control.
Fees and Refunds
Class and lecture courses are based on the rate of the rent of room and equipment as well as possible class size and thus vary.
Trial sessions have to be agreed with the lecturer beforehand and are limited to one session per course.
Please note, that due to changes in the law relating to Adult Education provision, we are not able to offer reduced fees to those on a state retirement pension.
If a course has to be cancelled because of low enrolment or for other operational reason, a full refund will be given to those students, who have enrolled. In this case the students will be informed as soon as possible by the lecturer.
Refunds can be given, if notice is received three weeks before the booked event. After this no refund can be given, unless the space can be filled otherwise. This is because by that point we will have made a financial decision to run the course with a known number of students.
In exceptional circumstances, the individual fees may be reduced or refunds given at the discretion of the lecturer.
Other Costs
On some courses you may be required to pay additional costs for items such as materials, books etc. Please ask about these, when (or before) you enrol.
- Gareth Curtis
Enrolment procedures
Enrolment is on a first come, first served basis, and courses will go ahead provided that the minimum numbers are reached.
Enrolment must be accompanied by the booking fee. In cases of late enrolment (in which case it is essential to contact me beforehand), the fees can be paid on the day of the first lecture, provided that the maximum number for the course has not been reached.
I can accept cash or cheques, but not credit cards. It is not possible to register ‘online’.
Enrolment will be confirmed, usually by email or telephone, as soon as possible after receipt of your enrolment.
Classes
Class numbers are limited and depend on the maximum number allowed safely in the venue. This is a health and safety issue, and beyond my control.
Fees and Refunds
Due to changes in the law relating to Adult Education provision, I am not able to offer reduced fees to those on a state retirement pension.
If a course has to be cancelled because of low enrolment or for other operational reason, a full refund will be given to those students who have enrolled. In this case the students will be informed as soon as possible by the lecturer.
Refunds can be given, provided that notice is received no less than two weeks before the booked event. After this no refund can be given, unless the space can be filled otherwise. This is because by that point I shall have made a financial decision to run the course with a known number of students.
- Christine Musgrove
Enrolment procedures
Enrolment is continuous, from the point of publication of the brochure on a first come, first served basis. Courses will go ahead, if the minimum numbers are reached.
Enrolment must be accompanied by the booking fee. In cases of late enrolment the fees can be paid on the day of the first lecture, if the maximum number of the course has not been reached.
We accept cash or cheques, but not credit cards. It is not possible to register ‘online’
An enrolment confirmation letter/email will be send to you as soon as possible after receipt of your enrolment. Please bring this to the first meeting of the course. Details of your course venue will be given in this letter or can be found on the Website.
Classes
Class numbers are limited and depend on the maximum number allowed safely in the venue. As this is a health and safety issue, please do not try and argue this with the lecturer, as this is beyond their control.
Fees and Refunds
Class and lecture courses are based on the rate of the rent of room and equipment as well as possible class size and thus vary. Fees are shown against the details of all other activities.
Trial sessions have to be agreed with the lecturer beforehand and are limited to one session per course.
Please note, that due to changes in the law relating to Adult Education provision, I am not able to offer reduced fees to those on a state retirement pension.
If a course has to be cancelled because of low enrolment or for other operational reason, a full refund will be given to those students, who have enrolled. In this case the students will be informed as soon as possible by the lecturer.
Refunds can be given, if notice is received one month ahead of the booked event. After this no refund can be given, unless the space can be filled otherwise. This is because by that point we will have made a financial decision to run the course with a known number of students.
In exceptional circumstances, the individual fees may be reduced or refunds given at the discretion of the lecturer.
Other Costs
On some courses you may be required to pay additional costs for items such as materials, books etc. Please ask about these, when (or before) you enrol.